It is our policy never to give out our customers’ email, street address, or telephone number. The only instance this information is handed on to a second party is during the hire of delivery services.
This web site is managed and maintained by Audio Engineers Group and Guardiner LLC. companie.
Audio Engineers Group
7345 S. Durango Dr. B107-140, Las Vegas, NV 89113, USA
General Terms and Conditions of Use
Welcome to our web site! These general terms and conditions of use govern the access to and use of audioengineers.eu. The access to and use of this web site as well as the purchase of products on audioengineers.eu are based on the assumption that these general terms and conditions of use have been read, understood and accepted by you.
Audio Engineers may amend or simply update all or part of these general terms and conditions of use. Any amendment or update to the general terms and conditions of use shall be posted for our users on the home page of audioengineers.eu as soon as such amendments or updates have been made and shall be binding as soon as they are published on the web site in this section.
Therefore, you should regularly access this section on the web site in order to check the publication of the most recent and updated general terms and conditions of use of audioengineers.eu. If you do not agree to all or part of Audio Engineers’ general terms and conditions of use, please do not use our web site.
The access to and use of audioengineers.eu, including display of web pages, communication with Audio Engineers, downloading information on products and making purchases on the web site, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity.
Remember that you will be liable for your use of audioengineers.eu and its contents. Audio Engineers shall not be considered liable for any use of the web site and its contents made by any of its users, that is not compliant with laws and regulations in force, without prejudice to Audio Engineers’ liability for tort and gross negligence.
In particular, you will be liable for communicating information or data which is not correct, false or concerns third parties (in the event such third parties have not given their consent), as well as for any improper use of such data or information.
2. Intellectual Property Rights
Audioengineers.eu’s contents, including but not limited to, works, images, pictures, dialogues, documents, drawings, figures, logos and any other material posted on audioengineers.eu in any format, including menus, web pages, graphics, colours, schemes, tools, fonts, design of the web site, diagrams, layouts, methods, processes, functions and software which are part of audioengineers.eu, are protected by copyright and by any other intellectual property right of Audio Engineers and of the relevant right-holders. The reproduction, wholly or in part, in any form whatsoever, of audioengineers.eu and of its contents is not allowed without Audio Engineers’ written consent.
Audio Engineers has the exclusive right to authorize or prohibit any reproduction (whether direct and indirect, temporary or permanent or by any other mean or in any form, in whole or in part) of audioengineers.eu and its contents.
As far as the use of audioengineers.eu is concerned, you are only authorized to display the web site and its contents.
You are also authorized to carry out all the other temporary acts of reproduction which are transient or incidental and an integral and essential part of displaying audioengineers.eu and its contents and which have no independent economic significance. You are also authorized to surf on the web site for the lawful use of audioengineers.eu and its contents.
You are not authorized to reproduce by any means or in any form, in whole and in part, audioengineers.eu and its contents. Any reproduction must be authorized from time to time by Audio Engineers or, if necessary, by the authors of the work posted on the web site. Such reproductions shall be carried out for lawful purposes and in compliance with copyright and the other intellectual property rights of Audio Engineers and of the authors of the works posted on the web site.
The authors of works posted on audioengineers.eu are at any time entitled to claim the authorship of their work and to object to any distortion or any other modification of the works, including any damage to the works which may prejudice the honor and reputation of the authors.
In any event, you are not authorized to use, in any manner or form whatsoever, the contents of the web site or any single work protected by copyright or any other intellectual property right. By way of example, you must not alter or modify the web contents or any work protected by copyright and by any other intellectual property right without Audio Engineers’ consent and without the consent, where necessary, of each author of the works posted on audioengineers.eu.
3. Trademarks and Domain Names
Audio Engineers, LightSpeed, Pure Energy, SoundField, LiquiPads, ZeroPads Active, Zeropads Ultra is the exclusive owner of the logos and registered trademarks “Audio Engineers” and “audioengineers.eu” and of any other sign which includes the word “Audio Engineers” and the domain name “audioengineers.eu”.
All of the other signs which are used for distinguishing the products sold on audioengineers.eu posted on the web site are registered trademarks of the respective owners and are used on audioengineers.eu only for the purpose of distinguishing, describing and advertising the products sold on audioengineers.eu.
Audio Engineers and all of the other owners of registered trademarks are entitled to the exclusive use of the trademarks respectively owned.
You are not authorized, without the consent of Audio Engineers and of any other owner of the registered trademarks posted on the web site, to use such trademarks for distinguishing products or services.
Most of the trademarks posted on the web site and concerning the products for sale on audioengineers.eu are famous and well known to the general public and to each user of audioengineers.eu.
Any unlawful or unauthorized use of such trademarks is prohibited and gives rise to serious legal consequences. Such trademarks and any other sign posted on audioengineers.eu must in no way be used in order to obtain undue advantage from the distinctive character or reputation of these trademarks or in such a way as to damage them and their owners.
4. Links to Other Web Sites
Audioengineers.eu contains links to other web sites that are in no way connected to audioengineers.eu or Audio Engineers.
Audio Engineers does not control or monitor such third-party web sites or their contents. Audio Engineers shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites.
Audioengineers.eu provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet. When Audio Engineers provides links to other web sites, Audio Engineers does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.
5. Links to audioengineers.eu
Please, contact Audio Engineers at the following e-mail address firstname.lastname@example.org if you are interested in linking the home page of audioengineers.eu and other web pages that can be publicly accessible. You are requested to contact Audio Engineers for requesting our consent to linking audioengineers.eu. Audio Engineers grants links to audioengineers.eu free of charge and on a non-exclusive basis.
Audio Engineers is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to audioengineers.eu has, in the past, adopted unfair commercial or business practices that are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-à-vis Audio Engineers or the latter’s suppliers, or when audioengineers.eu fears that such practices or such activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links (such as deep frames) to audioengineers.eu or to use unauthorized meta-tags without Audio Engineers’ consent.
6. Disclaimers on Content
Audio Engineers has made all efforts to prevent the publication on its web site of content describing or representing situations of physical or psychological violence or which, according to the sensitivity of audioengineers.eu’s users, might be deemed to violate civil beliefs or human rights and dignity, in all its forms and expressions.
In any event, Audio Engineers does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Nevada, USA.
However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access our web site and, where you nonetheless choose to access it, we hereby inform you of your use of the services provided by audioengineers.eu shall be your exclusive and personal responsibility.
Audio Engineers has also adopted measures to ensure that the content of audioengineers.eu is accurate and does not contain any incorrect or out-of-date information.
However, Audio Engineers cannot be held liable for the accuracy and completeness of the content posted by Audio Engineers on its web site, except for its liability for tort and gross negligence and as otherwise provided for by the law.
Moreover, Audio Engineers cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact us by visiting the Contact Us area, or write to the following e-mail address: email@example.com. Audio Engineers representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible.
At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser.
Although Audio Engineers shall use its best efforts to ensure regular access to its web site, the dynamic nature of the Internet and web content may not allow firstname.lastname@example.org to operate without any suspensions, interruptions or discontinuity due to updating the web site.
Audio Engineers has adopted adequate technical and organizational security measures to protect services on audioengineers.eu, integrity of traffic data and electronic communications in order to prevent unauthorized use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non-confidential information regarding users of audioengineers.eu, and to avoid unauthorized or unlawful access to such data and information.
7. Governing Law
These General Terms and Conditions of Use are governed by the law of Nevada, USA.
General Terms and Conditions of Sale
1. Our Business Policy
1.1 These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on audioengineers.eu between the users of audioengineers.eu and Audio Engineers.
1.2 The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties which are on audioengineers.eu through links, banners or other hypertext links. Before sending orders and purchasing products and services from any third parties, we recommend that you verify third party terms and conditions of the web site from which you may be considering purchasing a product, since Audio Engineers shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of audioengineers.eu and third parties.
2. How to Execute a Contract with Audio Engineers.
2.1 In order to place an order for the purchase of one or more products on audioengineers.eu, you must fill out the electronic order form and send it electronically to Audio Engineers, following the relevant instructions.
2.2 The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and the relevant unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for the return of purchased products.
2.3 Contract shall be deemed to have been submitted upon the electronic receipt by Audio Engineers of your order form.
2.4 Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale.
2.5 The order form will be filed in our data base for such a period of time required in order to process your order and as provided by law. You may access your order form, free of charge and at any time, by clicking on the link called My Account at the bottom of every page on audioengineers.eu.
2.6 Before placing the order form, you will be asked to identify and correct possible input errors.
2.7 The English language is offered for the execution of contracts with Audio Engineers.
2.8 After the contract has been executed, Audio Engineers will execute your purchase order.
2.9 Audio Engineers may not execute purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or orders for products that are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that Audio Engineers has not carried out your purchase order specifying the reasons thereof.
If the products displayed on audioengineers.eu are no longer available at the time of your last access and once Audio Engineers has received your order form, Audio Engineers shall inform you within seven (7) days of receipt of your order of the unavailability of the ordered products.
If the order form has been sent and the price has been paid for items that are no longer available, you will be asked by e-mail whether you wish to wait for the product to be made available or get a refund for the sum you paid.
Unless clearly stated otherwise, Audio Engineers is able in most cases to make available a product which is unavailable within 15 days. If the order form has been sent and the price has been paid for items that are no longer available, and you reject to wait for the new product to be made, Audio Engineers will refund you the sum paid.
2.10 By submitting an order form and contracting with Audio Engineers, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on audioengineers.eu.
2.11 Sending the order form, you confirm to acknowledge and accept these General Terms and Conditions of Sale as well as of the further conditions contained on audioengineers.eu through links.
2.12 Upon submission of the order form, Audio Engineers shall send to you, via e-mail, a receipt of the purchase order, containing a summary of the information related to the order form (the products’ name and main characteristics, a detailed indication of the price, terms of payment, return right and shipping costs, as well as information relating to possible local customs taxes which may be presented to the customer upon delivery).
3. Warranties and Indication of Product Prices
3.1 The hand made products offered on sale on audioengineers.eu may not exactly correspond to the image and colors as depicted on audioengineers.eu because the products pictured on audioengineers.eu are unique and handmade. Internet browser or the monitor used could also be the reason why products may not exactly correspond to their pictured representations on audioengineers.eu. If you buy more than one product with the same name – some of the products will be slightly different from each other because of handmade technique.
3.2 Prices are subject to change. Check the final price of sale before sending the relevant order form.
3.3 Purchase orders from countries not included among those displayed on the countries drop down list cannot be accepted by Audio Engineers.
3.4 Should you decide to exercise your right to return purchased products, Audio Engineers will not accept returned products that have been altered from their original status or damaged.
4.1 Payment of the product prices and relevant shipping costs must be made by using one of the procedures indicated on the order form.
4.2 PayPal. Customer may choose to pay via PayPal system. All details submitted to the PayPal system (for example your credit card number, expiration date, CVV code) are subjected to PayPal system system security. Audio Engineers owns a premier business account in the PayPal system. When a payment is made through audioengineers.eu you are redirected to the PayPal system to enter your PayPal details and make payment via PayPal to us. Audio Engineers does not collect any credit card numbers, expiration dates or CVV codes.
The price for the purchase of products and the relevant shipping costs, as indicated in the order form, will be charged to your current account only when you place your order.
5. Discount Coupons
5.1 Discount coupons are personalized codes, also referred to as Audio Engineers Special Codes, which allow you to take advantage of a discount on your purchase on audioengineers.eu.
5.2 The Audio Engineers Special Code input field is displayed on page „Payment Information“ during the checkout process: after you have added your chosen items into the shopping cart, proceeded to Step 2 in the checkout process, entering and applying your Special Code, if such code has been supplied to you. Only one Special Code can be used per order. Each Special Code is individual: it may have a number of use limitations, time limitations, etc. These are provided to each client whom such a code has been issued by Audio Engineers.
6. Shipping and Delivery of Products
6.1 For specific product shipping and delivery procedures, please visit My Account. Please read this section carefully. The information provided in this section forms an integral part of the General Terms and Conditions of Sale and, consequently, shall be deemed to be fully known and accepted by you at the time your order form is sent.
7. Customer Care
7.1 For any information or claims, Audio Engineers can be contacted via e-mail, at the address email@example.com. For further information, go to Contact Us.
8.1 The customer must contact Audio Engineers via email to firstname.lastname@example.org and announce the order number and product(s) which is/are to be returned. The customer must then wait for an email from Audio Engineers stating that we acknowledge and expect the return. No returns are accepted after 30 days of receipt of the products ordered.
8.2 Returned products must be in new condition (with the exception of the cables having been plugged in, of course). They are to arrive in the original packaging as originally packed.
8.3 The products must be returned using a trackable shipping service and the tracking number must be announced to Audio Engineers via email to email@example.com .
8.4 The return postage is to be paid by the customer.
8.5 The products shall then be inspected by Audio Engineers.
8.6 The funds which were paid to Audio Engineers by the client for the product(s) shall be reimbursed to the customer within one month by Audio Engineers, minus the banking or PayPal charges paid by Audio Engineers, minus a 15% restocking / examination / repacking fee.
9.2 You are advised to read, if you haven’t already done so, our General Terms and Conditions of Use which also contain important information on how we process the personal data of our users and on the security systems of audioengineers.eu.
10. Limitation of Liability
10.1 Both yours and Audio Engineers’ liability shall be limited to the price paid for product. In no event shall either you or Audio Engineers be liable to the other for any indirect, special, incidental or consequential damages resulting from performance or failure to perform under these terms of sale, or from the furnishing, performance or use of any goods or service sold pursuant hereto, whether due to a breach of contract, breach of warranty, negligence , or otherwise. Neither you nor Audio Engineers shall have any liability to the other for indirect or punitive damages, or for any claim by any third party except as expressly provided herein.
11. Governing Law
11.1 These General Terms and Conditions of Sale are governed by Nevada, USA related to e-commerce.
12. Amendments and updates
- The General Terms and Conditions of Sale may be amended from time to time, in consideration of new laws and regulations but not limited thereto. The new General Terms and Conditions of Sale shall be effective as of the date of publication on audioengineers.eu.
To encourage you to try Audio Engineers products in the comfort and context of your own home, we offer a 30-day money-back guarantee on all purchases of our products.
The return policy:
(1) The customer must contact Audio Engineers via email to firstname.lastname@example.org and announce the order number and product(s) which is/are to be returned. The customer must then wait for an email from Audio Engineers stating that we acknowledge and expect the return.
(2) Returning products must be in new condition (with the exception of the cables having been plugged in, of course). They are to arrive in the original packaging as originally packed.
(3) The products must be returned using a trackable shipping service and the tracking number must be announced to Audio Engineers via email to email@example.com
(4) The return postage is to be paid by the customer.
(5) The products shall then be inspected by Audio Engineers.
(6) The funds which were paid to Audio Engineers by the client for the product(s) shall be reimbursed to the customer within one month by Audio Engineers, minus the banking or PayPal charges paid by Audio Engineers, minus the shipping cost paid by Audio Engineers, minus a 15% restocking / examination fee.
We sincerely hope that with the addition of this return option, you will try Audio Engineers products in the context of your own system. Please do not miss out on the low-risk opportunity to purchase and try the high-performance products we offer.